Holiday UPS Fun!

UPS Holiday Fun!

1. Ordered gift for girlfriend from Amazon. No idea a signature was required but I work from home so generally that might not be a problem.

2. Dec. 23-UPS 'tries' to deliver package even though my girlfriend and I are home all day. She has the hearing of a bat. UPS leaves InfoNotice on door. I sign it and stick it on door thinking they will simply leave the package on their return. My neighbors haven't stolen my packages so I am not too worried, and it's not a big-ticket item.

3. Dec. 23 (evening)-UPS 'tries' to deliver package again. They don't honor the signed InfoNotice and new InfoNotice is in the middle of the walkway (not even on my door). I have a feeling the guy ran in and ran out without even looking at the door.

4. I call UPS after 20 minutes of horrific, looped hold music. UPS agent assures me I can pick it up on Saturday from the Sylmar processing facility between 9a and 5p. I verify that they have correct, complete address and they do.

5. Dec. 24th—I go to UPS. No package. They say package is locked up on a truck and I wait half and hour while they look through it and come back empty-handed. Turns out I have to come back on the 27th to pick it up, and I can't even have them re-deliver and even if they do, I'll probably miss it the way this is going.

6. I buy the gift locally on the way home and submit Amazon request to return original (which I still don't have).

Lesson learned: Signature-requirements suck and are mightily confusing to UPS and drivers in a rush. The agents at the UPS center tried to tell me that somehow signing their own signature form doesn't actually count as a signature, and that I have to be there in person. What is the point of the signature form then if it can't count in lieu of my being there in-person? DERP.

They then tried to tell me that packages that don't require a signature will have delivery people honor the signature form, but packages that don't need a signature are left at the door in the first place, and there'd be no InfoNotice to sign! DERP!

Logic is hard. Signature requirements suck unless *I* want that security. Buyer beware.
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